'People don't resist change. They resist being changed.'
I offer consulting to help your large organisation to understand, reach and connect with its people through change. It is possible to grow and modernise without cynicism, alienation and waste.
I also offer coaching that will help you to prosper in a volatile modern workplace. You will see benefits in leadership, presence, insight, envisioning and strategising, both for your teams and for yourself.
The modern workplace is undergoing convulsive change at every level while offering ever better ways for us to be cut off from each other by the technology we use to stay in touch. On the surface things seem to happen more and more quickly, building demand for new things done in new ways and the expectation that change will be easy and immediate.
Change is the very opposite of that; mediated, reluctant, resisted. The only sure way to evolve an organisation is to let your people drive the change, and the art of that is to make their desires the same as yours, which ultimately means that yours have to be the same as theirs. This requires tact, patience and an enduring willingness to understand.
The technologically interconnected workplace is isolating and alienating; everyone is adrift and unless you can help them to feel attended to and understood they begin to detach themselves from your mission and focus on survival, just as you are tempted to do yourself. Knowledge and expertise start to seep out of your organisation leaving a shell of newly-recruited transient, or weary oldtimer, cynics.
That's an unhappy place to be.
It is tempting to deploy a magical technical solution, and wave some jazz hands around, declare victory (or failure) too early, then move on to the next problem. It seems logical and sensible at the time.
But please don't.
It takes only a little more effort, taking a moment to pause and look at things differently, to deploy a humanely considered mostly-technical solution that actually makes things work better and people more inclined to show up, connect with each other, and bring about a change together.
[The quote in the headline is from Peter Senge.]